Custom software
When chats and spreadsheets are no longer enough.
We build apps and systems for organisations that have outgrown chats and spreadsheets. Customer requests, bookings, approvals, records and follow-ups end up in one place, built around the way your team already works.
The kinds of organisation we build for.
This is not a client list. It is the shape of work we are set up for, and we will tell you if yours sits outside what we do well.
- Clinics and health services
- Patient details, appointments, reminders and follow-up.
- SACCOs and member organisations
- Member records, applications, documents and statements.
- Distribution and retail
- Orders, stock across locations, deliveries and payment records.
- Professional services
- Client files, documents, billing records and consultation booking.
- Hospitality and property
- Bookings, deposits, special requests and check-in.
- Studios and equipment hire
- Bookings, deposits, kit lists and customer requests.
What a better system changes.
- Customers reach the next step faster
- Bookings, customer details, reminders and approvals keep moving without someone copying the same information twice.
- Repeat work comes off your team
- Daily checks, reminders and updates happen the same way every time, which leaves your people free to serve customers.
- Fewer customers get forgotten
- Details, dates and the next step stay together instead of getting lost across chats, email and spreadsheets.
- You stay in control
- Your team can see what happened, handle the unusual cases, and sign off anything involving money or trust.
How a project starts. The first two steps are free.
You see the full plan and the price before you pay anything, and we will say so if we are not the right team for the work.
- 01
Understand the operationFree
We sit with the people doing the job and find where the work stalls. If a smaller change would fix it, we say so.
- 02
Design the systemFree
One document with the scope, the price and the date. You decide with the number in front of you, before anything gets built.
- 03
Build the critical path
The part the business cannot work without comes first, and you see it running on your own data as it goes.
- 04
Integrate it properly
Into the tools and records already in use, with retries and recovery so interrupted work can be continued safely.
- 05
Stay responsible for how it runs
A staged rollout, training for the people using it, then support and new work as the business changes.
Run a shop, salon, barbershop or another owner managed business? Jibisha is probably the right starting point, and it is ready today.